Xov xwm kev lag luam
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Insight-based Customer Experience yog dab tsi thiab Koj Yuav Sib Tw Li Cas?
Kev yeej cov neeg siv khoom yuav tsum tau tsim nyob ib ncig ntawm cov neeg siv khoom xav tau cov txiaj ntsig ua ntej piv rau cov koom haum uas lawv tau ua lag luam nrog - hauv lwm lo lus, kev nkag siab ntawm cov neeg siv khoom.Kev nkag siab ntawm cov neeg siv khoom kev paub yog txhua yam hais txog kev ua cov ntaub ntawv uas koj muaj ...Nyeem ntxiv -
4 txoj hauv kev los txhim kho kev koom tes nrog cov neeg siv khoom
Thawj cov neeg siv khoom tau paub ntau yam zoo li thawj hnub.Koj tau txais lawv txaus siab hais tias yog.Tab sis koj txoj hauj lwm tsis tiav.Koj yuav tsum tau ua ntau ntxiv kom lawv koom nrog - thiab pom zoo rau ntau hnub!Rau cov neeg siv khoom kev paub dhau los, ntawm no yog plaub txoj hauv kev los txhim kho kev koom tes.Cov neeg muas zaub yog ...Nyeem ntxiv -
Surprise: Qhov no yog qhov cuam tshuam loj tshaj plaws ntawm cov neeg siv khoom txiav txim siab yuav
Puas tau xaj ib lub qhaub cij vim koj tus phooj ywg lossis tus txij nkawm tau ua, thiab nws tsuas yog suab zoo?Qhov kev ua yooj yim no tuaj yeem yog zaj lus qhia zoo tshaj plaws uas koj tau muaj nyob rau hauv vim li cas cov neeg siv khoom yuav - thiab koj yuav ua li cas kom lawv yuav ntau dua.Cov tuam txhab lag luam poob nyiaj thiab cov peev txheej hauv kev tshawb fawb, sau cov ntaub ntawv thiab tshuaj xyuas txhua yam ntawm nws.Lawv...Nyeem ntxiv -
Muab kev nthuav qhia kev muag khoom zoo rau cov neeg siv khoom
Qee tus neeg muag khoom tau ntseeg tias qhov tseem ceeb tshaj plaws ntawm kev muag khoom hu yog qhib."Thawj 60 vib nas this ua lossis tawg qhov muag," lawv zoo li xav.Kev tshawb fawb qhia tsis muaj kev sib raug zoo ntawm kev qhib thiab kev vam meej, tshwj tsis yog hauv kev muag khoom me me.Thawj ob peb lub vib nas this yog qhov tseem ceeb yog tias kev muag khoom muaj ...Nyeem ntxiv -
8 qhov kev cia siab ntawm cov neeg siv khoom - thiab txoj hauv kev cov neeg muag khoom tuaj yeem tshaj lawv
Cov neeg muag khoom feem ntau yuav pom zoo nrog ob lub ntsiab lus no: Cov neeg siv khoom ncaj ncees yog tus yuam sij rau kev muag khoom mus sij hawm ntev, thiab ntau tshaj qhov xav tau ntawm cov neeg siv khoom yog qhov zoo tshaj plaws ntawm kev ua tiav.Yog tias koj tshaj lawv qhov kev cia siab, lawv zoo siab heev.Yog tias koj ua tau raws li lawv qhov kev cia siab, lawv txaus siab.Deliverin...Nyeem ntxiv -
Daim Ntawv Qhia Kev Lag Luam, Cov Khoom Siv Chaw Ua Haujlwm thiab Cov Ntawv Sau 2022
Tus kab mob kis thoob qhov txhia chaw hauv German rau cov ntawv, khoom siv hauv chaw ua haujlwm thiab cov ntawv sau nyuaj.Hauv ob xyoos ntawm tus kabmob coronavirus, 2020 thiab 2021, kev muag khoom poob los ntawm tag nrho 2 billions euros.Daim ntawv, raws li lub lag luam loj tshaj plaws, qhia txog qhov poob qis tshaj plaws nrog kev muag khoom ntawm 14.3 feem pua.Tab sis kev muag khoom ntawm chaw ua haujlwm ...Nyeem ntxiv -
Txoj kev mus rau koj lub khw hauv online
Ib tus kheej lub khw hauv online?Hauv cov ntawv thiab cov ntawv sau, qee cov lag luam - tshwj xeeb tshaj yog cov khw muag khoom me thiab nruab nrab - tsis muaj.Tab sis cov khw hauv web tsis tsuas yog muab cov peev txheej tshiab, lawv tuaj yeem teeb tsa tau yooj yim dua li ntau tus neeg xav.Cov khoom siv kos duab, ntawv sau, tshwj xeeb ...Nyeem ntxiv -
Qhia rau koj cov neeg siv khoom paub ncaj qha txog yam tshiab hauv koj lub lag luam - tsim koj tus kheej tsab ntawv xov xwm
Nws yuav zoo npaum li cas yog tias koj tuaj yeem qhia koj cov neeg siv khoom ua ntej txog kev tuaj txog ntawm cov khoom tshiab lossis kev hloov pauv rau koj qhov ntau?Xav txog tias muaj peev xwm qhia koj cov neeg siv khoom txog cov khoom lag luam ntxiv lossis cov ntawv thov muaj peev xwm yam tsis tas lawv yuav tsum xub nqis los ntawm koj lub khw.Thiab yuav ua li cas yog tias koj tuaj yeem ...Nyeem ntxiv -
Zam 4 qhov yuam kev uas ua rau koj cov neeg siv khoom raug nqi
Puas tau xav tias vim li cas cov neeg siv khoom tsis rov qab los tom qab lawv tau wooed los ntawm Kev Muag Khoom thiab txaus siab los ntawm Kev Pabcuam?Tej zaum koj yuav tau ua ib qho ntawm cov yuam kev no uas ua rau cov tuam txhab lag luam raug nqi txhua hnub.Ntau lub tuam txhab tsav tsheb kom tau txais cov neeg siv khoom thiab maj nrawm kom txaus siab rau lawv.Tom qab ntawd qee zaum lawv tsis ua dab tsi - thiab qhov ntawd yog thaum ...Nyeem ntxiv -
Vim li cas koj thiaj li tau txais kev hu rov qab ntau - thiab yuav ua li cas ntaus ntau 'ib qho thiab ua tiav'
Vim li cas coob tus neeg siv khoom tiv tauj koj thib ob, thib peb, plaub lossis ntau dua?Kev tshawb fawb tshiab tau nthuav tawm dab tsi tom qab qhov rov ua dua thiab koj tuaj yeem txwv lawv li cas.Kwv yees li ib feem peb ntawm tag nrho cov teeb meem ntawm cov neeg siv khoom xav tau kev pab los ntawm cov neeg siv khoom pabcuam, raws li kev tshawb fawb tsis ntev los no.Yog li txhua tus thib peb hu, sib tham los yog li ntawd ...Nyeem ntxiv -
Txoj hauv kev los qhia cov dab neeg uas tig mus rau cov neeg siv khoom
Ntau qhov kev nthuav qhia muag yog tho txawv, banal thiab inert.Cov kev ua phem no yog teeb meem rau cov neeg tsis khoom niaj hnub no uas yuav muaj kev saib xyuas luv luv.Qee cov neeg muag khoom paub tsis meej lawv cov neeg tuaj saib nrog cov lus tsis txaus siab lossis muab lawv pw nrog qhov tsis paub kawg.Compelling dab neeg Compellin...Nyeem ntxiv -
5 hom neeg siv khoom tawm ntawm kev sib cais: Yuav ua li cas pab lawv
Kev sib kis thoob qhov txhia chaw tau yuam cov kev yuav khoom tshiab.Nov yog tsib hom neeg siv khoom tshiab uas tau tshwm sim - thiab koj xav ua haujlwm li cas tam sim no.Cov kws tshawb fawb ntawm HUGE tau tshawb pom tias thaj chaw yuav khoom hloov pauv li cas hauv xyoo tas los.Lawv tau saib mus rau qhov uas cov neeg siv khoom tau ntsib, xav tau thiab xav tau ...Nyeem ntxiv
